Frequently Asked Questions

You can learn more about our delivery options, services, payment methods, and bulk discounts or request for free sample. If you need further assistance, please don't hesitate to contact us.

FAQs

Frequently asked questions

 

1. What is the usual lead time for delivery upon ordering?

Most areas receive delivery in 1-3 business days between 10 am to 6 pm.*

 

2. What is our delivery schedule? 

To ensure smooth processing and timely delivery of your orders, kindly note that our cut-off time for next working day delivery* is at 2:00 pm. This will allow us enough time to prepare and confirm the completeness of each order. Thank you for your understanding and cooperation!

 

3. What are the shipping options?

A) Delivery: Get your order delivered island-wide in Singapore!

B) Self-collect: If you prefer to pick it up from our CT Foodware warehouse, appointments are available from Monday to Friday between 11.30 am and 4 pm. To make an appointment or to learn more, please email sales@ctfoodware.com or message us on WhatsApp: 85488086.

 

4. What is the minimum for delivery?

Our minimum order quantity is one carton, some products are available in per sleeve (self-collect).
For delivery our minimum order quantity is 2 cartons (deliver fee applies).*
Free delivery for orders of SGD$250 and above.* 

 

5. What are your delivery costs?

We offer Free Shipping across Singapore for orders of S$250 or more.
Standard shipping rate S$10.00 for orders between S$200.00 - S$249.00.
Standard shipping rate S$25.00 for orders between S$$121.00 - S$199.00
Standard shipping rate S$35.00 for orders between S$50.00 - S$120.00  

 

*Terms and conditions apply.

Delivery times depend on many factors and will be confirmed upon receipt of your order. Delivery only available on working days, from Mon to Fri 11am to 6pm.

Other Questions

Bulk Buy Discount

*Bulk Buy Discount:

  • Min. Purchased $350 Less 5%
  • Min. Purchased $500 Less 10%
  • Min. Purchased $750 Less 15%
  • Min. Purchased $1500 Less 18%

*Can’t combine with other discounts, sale item and T&C apply.

Discount will be auto calculated at checkout.

Contact us for more detail

Request for free samples?

To request free samples, please email sales@ctfoodware.com with your business name and a brief description of your company's operations, shipping address, contact phone number, and the list of food packaging samples you requested.